Welcome to our Privacy Policy

Your privacy is important to us at Coquisoft LLC, creators and operators of ParentLove. When you use ParentLove you’ll share some information with us. Accordingly, we want to be clear about the information we collect, how it is used, whom it is shared with, and the choices we give you to access and update your information. Please be sure to read this entire Privacy Policy before using or inputting any information into ParentLove.

Our Commitment

We are committed to respecting your privacy, being transparent about our data practices, keeping your data safe, never selling your personal data and only collecting data that helps us improve ParentLove.

Your Approval

By using ParentLove, you agree to the terms of this Privacy Policy and the Terms of Use of ParentLove. Whenever you input information via ParentLove, you approve to the collection, use, and disclosure of that information in accordance with this Privacy Policy. If you reside outside the United States, your personally identifiable information “PII” will be transferred to the U.S., processed and stored there under U.S. privacy standards. By using ParentLove and providing information to us, you approve to such transfer to, and processing in, the US.

Information We Collect

When you use ParentLove, we may collect the following types of information.

Information You Provide Us

Profile Information

In order to begin using ParentLove, you will need to create a user profile; accordingly we collect your name and email address. If a family profile is created, we collect your family name. Lastly, if a child profile is created, we collect the child’s name and gender.

Provider Information

Upon signing in with one of the available Sign-In providers, such as Facebook or Google, we will receive an identifier specific to you as you relate to ParentLove. This identifier will have no relation to your login or password and is not associated to your Sign-In provider account as it relates to any other app or website. We may also receive additional information from the provider, such as your name and email address. This information is then used to prepopulate the profile creation page. If this information was provided, it will only be recorded if you submit this data to create your profile.

User Generated Content

Any activities you record within the app, such as feedings, diaper changes, or doctor visits, along with any notes. Any modification to reference data, such as bottle contents, reactions or solid food types. Any settings modified within the app. Any data which is entered within the app.

Additional Information

To help improve your experience or enable certain features of ParentLove, such as growth charts, you may choose to provide us with additional information. For example, such child’s birth date, height, weight or blood type.

If you contact us or participate in a survey, contest, or promotion, we collect the information you submit such as your name, contact information, and message.

Lastly, when you contact customer care or communicate with us in any other way, we’ll collect whatever information you volunteer.

Information We Receive From Your Use of ParentLove

Usage Information

When you access or use ParentLove, we receive certain usage data. This includes information about your interaction with ParentLove, for example, when you launch the app, session information, page visits or errors received.

We also collect data about the devices you use to access ParentLove, including language, operating system, access times, mobile device information (including device and application identifiers) and mobile network operator used (if applicable).

How We Use Information

In order to make ParentLove better for all our users, we use the information collected in the following ways:

Deliver, Improve, and Develop ParentLove

Using the information collected, we are able to deliver ParentLove, improve it, research usage patterns and develop new features. For example, we use the information to understand how you and other users interact with ParentLove; track usage, activities and other trends; provide customer care; troubleshoot and protect against errors; perform data analysis and testing; conduct research and surveys; and develop new features. ParentLove may occasionally send you an email to inform you of a new update, new features, solicit your feedback, or just keep you up to date with what's going on with ParentLove and our services and products.

This information may also be useful to verify your identity and prevent fraud or other unauthorized or illegal activity.

Third-Party Service Providers

We may employ third-party service providers to help, on behalf of ParentLove, facilitate our services by providing analytics, links, advertisements, embedded content or other tools and services. These providers may collect non-personally identifiable information “Non-PII” through the use of cookies, pixel tags, device fingerprinting or other automated means. The providers may use this information internally or share this information with us for various purposes and reasons, including to assist us in providing a link invite for your care-giver to join your family or to display an advertisement. This Policy only covers our use of the information we collect. We may use Non-PII from third parties in accordance with their own privacy policies.

How We Share Information

We do not share your personal information; except in the limited conditions defined below.

To Create a Share Invite

In order to provide a more personalized experience for the invitee. When a share invite is created, the third-party link provider will receive the following PII, your name and the name of the invitee. This information is sent to the third-party link provider using a Transport Layer Security (“TLS”) encrypted request.

To Prevent Harm or For Legal Reasons

We may retain or disclose your information to comply with a court order, law, regulation, legal process, or governmental request; to defend against legal claims or assert legal rights; or to detect, prevent, or investigate illegal activity, abuse, violations of our terms, fraud, or threats to the security of our platform or the physical safety of any person.

We may aggregate or remove parts of data that can identify you and share Non-PII data publicly or with third parties under agreement with us, for example, in public reports on trends in the usage of our services.

Accessing or Deleting Your Personal Information

You own your data. As a result, you can edit your profile or baby’s profile at any time by going to the settings page within ParentLove.

We will store information associated with your account until your account is deleted. Should you desire to delete your account and associated information, you can do so at any time by emailing Customer Care from within the app indicating that you want your account to be deleted. Please note that we may be required to preserve your information for legal reasons or to prevent harm, including as described in the How We Share Information section.

Information Security

Keeping your data safe and secure is one our top priorities. We use a combination of technical and business practices to maintain the security of your data. This includes using TLS to encrypt all of our requests from ParentLove. Unfortunately, no method of transporting or storing data is completely secure. If you have any concerns related to security, please contact us at Customer Care.

Our Policies for Children

We take the privacy of children very seriously. ParentLove is not intended for children under the age of 13, or the equivalent minimum age in the relevant jurisdiction, and are not permitted to create accounts unless their parent has consented in accordance with applicable law. We will not knowingly collect PII via this application from users in this age group. We do, however, collect information about children and babies from their parents or their caregivers (baby-sitters, nannies, …). We ask that our users not provide information about a baby or child without first getting the parents' consent.

How to Reach Us

If you have questions about this privacy policy, or how we use your information, please email us at Privacy@ParentLove.me